On this occasion we will share how to deal with PUBG Mobile can not be opened when it will be played. The appearance of errors can vary, some are stuck while loading, the screen goes white, or the PUBG Mobile application suddenly exits itself.
Problem is different if PUBG Mobile cannot log in, this problem is usually caused by problems with Facebook authentication or even the account gets banned. If the PUBG Mobile application cannot be opened it is usually due to a corrupt application or a problem with the smartphone you are using.
Following are some ways that you can try to resolve the issue of PUBG Mobile not being opened.
1. Update the application
Before doing the other tips the first time we should try to update the application first. If the version of the client application that we are using now is lagging, it can cause it to not be opened.
One function of the update is to fix bugs, so if our application has not been updated then the bug is still present and has not been fixed.
Try to update the PUBG Mobile application on your smartphone. Use WiFi if you don't want to spend your quota. After the update, try opening the application again, is it possible? If not, continue to the second tip.
2. Reset internet connection
How to deal with PUBG Mobile can not be opened, the next is to reset the internet connection that you use. Sometimes the internet connection on the smartphone gets stuck for no apparent reason, especially when using internet quota from a SIM card (mobile data).
Indeed the signal on the smartphone looks normal even full, but the internet connection doesn't work. We often experience this when using Xiaomi, maybe it can also happen to other brands of mobile phones such as Samsung, Oppo, Vivo, Realme, iPhone, Advan, Asus, and Redmi Note.
Now the only way to overcome this is to reset the internet connection. When you reset your internet connection, you will get a new Public IP and the connection can run smoothly again.
Method is very easy, just choose one of following ways:
Activate airplane mode> leave it for a moment> then deactivate airplane mode again
Press * # * # 4636 # * # *> select Phone information 1 or 2 depending on what SIM is used for internet> Turn off the radio> leave it for a while> Turn on the radio
Restart the smartphone
After internet on smartphone runs smoothly, try again to open PUBG Mobile, is that possible? If you can't open it, try the next step below.
3. Change to mobile data or WiFi
If PUBG Mobile cannot be opened when we use mobile data, then try also changing the connection to WiFi. Vice versa, when PUBG Mobile cannot be opened with a WiFi connection, replace the internet connection on the mobile using mobile data.
Maybe one of the connections is the source of the problem. The only best way to find out is to exchange it.
Usually this connection problem causes PUBG Mobile to freeze during loading, maybe the application can still be opened but the loading process is not finished, aka stuck.
4. Clear application data
After trying to fix internet connection problems, but it turns out that PUBG Mobile still cannot be opened, the next step is to try to repair corrupt application data.
Best way is to clean the application data that is on the cell phone. On Android smartphones we can do this without having to reinstall the application.
The way to go to Settings> Apps> PUBG Mobile> Clear data.
This option will clean all application data and leave only the client program. After making clear data we will be asked to re-login and download the latest updates along with the map.
If the source of the problem is in corrupt application data, this method should be able to solve the problem of PUBG Mobile error and cannot be opened.
5. Scan smartphone with antivirus
Malware and viruses that are on our smartphones without us knowing it can also cause many problems such as applications that cannot be opened, smartphones get hot quickly, or even cause bootloop.
When PUBG Mobile on a smartphone cannot be opened without us knowing for certain what the cause is even though before it was fine then we should be suspicious if there are malware or viruses on the smartphone.
To find out is to install an antivirus and then do a full scan on the system. Some antivirus applications for Android that are pretty good and you can try them like:
Kaspersky Mobile Antivirus
Avast Mobile Security
Bitdefender Antivirus Free
Norton Security & Antivirus
Install one of these applications, you can get it for free from Playstore. After that scan the smartphone, see if there is any malware or viruses detected. After cleaning try again to open the PUBG Mobile application.
6. Fresh install the PUBG Mobile application
If all of the above tips have been done but PUBG Mobile still can't be opened then we can try to reinstall the application. Sometimes this method is powerful enough to overcome various errors.
I myself every time there is a major update usually does not update via Playstore or via the application, but I delete the old client application and then do a fresh install, this can prevent a lot of problems because sometimes if only updates there are still bugs that are left behind.
Please try removing the PUBG Mobile application on your mobile, then install it again to the latest version. Hopefully this method can work.
7. Upgrade your Smartphone
This is the last solution, if you have done all the ways but PUBG Mobile still cannot be opened maybe the wrong one is the smartphone you are using. It is possible that the device used is quite behind both in terms of specs and the Android version.
The minimum PUBG Mobile spec for mobile phones is a minimum of using Android version 5.1.1 and has 2GB RAM. In theory, smartphones with specs like that can already play this game, but in reality if your cell phone has really low specs it will usually last when playing PUBG Mobile.
Even worse it might also cause other problems such as applications that cannot be opened at all. So if you feel the phone is less powerful, then you can save first to upgrade a smartphone. I hope this helps.
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